Frequently Asked Questions

Last updated: 04 Nov 2026

Who sells on Tatito?

Verified boutiques, fashion designers, jewellers and event partners from across India.

Can I get an outfit made to my measurements?

Yes. Save your measurements in My Account and choose made-to-measure where offered, or post a custom request and get quotes from partners.

How do I track my order?

Open My Orders or use Track Order with your tracking ID.

How do returns work?

Request a return from My Orders within the return window. See Returns & Refunds for details.

Is Cash on Delivery available?

On eligible orders — it is shown on the product page and at checkout.

How do I contact a boutique?

Use the enquiry or chat button on the product or partner page. Your phone number stays private.